Questions
Questions people ask before bringing their car in.
Straight answers. If yours is not here, call the shop at (305) 252-9021.
FAQ
Insurance and claims
Do you work with my insurance company?
Yes. We work with all insurance companies. Tell the adjuster the car is at our shop and we handle the estimate and any supplements.
Do I have to use the shop my insurer recommends?
Insurers can suggest shops. Tell your adjuster you want the car repaired at our shop and we work with them on the estimate and the repair.
What do I pay if insurance is covering it?
Usually your deductible. If the other driver was at fault, their insurer may cover the whole repair. We go over it with you before starting.
Can a car my insurer called a total loss be fixed?
Sometimes. It depends on the damage and on the car's value. We look at it and tell you honestly.
FAQ
Repairs and paint
Can you match my paint?
Yes. We match to your car, not only to the paint code, and blend into the panels around the repair.
Repair or replace a bumper?
Repair when it makes sense, replace when it does not. We tell you which costs less for your car before we start.
How long will the repair take?
It depends on parts and on the insurer's approval. You get a time with the estimate and a call if anything changes.
FAQ
Visiting the shop
Can I send photos first?
Yes. Use the estimate form or call. Photos help us tell you what to expect; the final estimate is written in person.
When are you open?
Monday to Friday, 8 AM to 5 PM. Closed Saturday and Sunday.
Is it the same shop as Great Potential Auto Center?
No. The Auto Center at #107 is a separate mechanical shop. The body shop is Bay #105.
Do you speak Spanish?
Yes. Hablamos español.
Keep reading
Wrecked, scraped or dented? Call the shop.
Monday to Friday, 8 to 5, someone at the shop picks up. After hours, send photos and we call you back the next business day.