Insurance claims
Insurance claims handled at the shop, with every insurance company.
After an accident the paperwork is the part nobody wants. We work with all insurance companies: the adjuster comes to us, we write the estimate, and we tell you what is covered before work starts.
Claims we handle
- Your own collision coverage, after paying your deductible
- The other driver's insurance, when they were at fault
- Cars the insurer is thinking about calling a total loss
- Supplements for damage found once the car is apart
How a claim goes with us
Report the claim
Call your insurer (or the other driver's) and get a claim number.
Tell them where the car is
Tell the adjuster you want the car inspected at The Great Potential Body Shop, 12496 SW 128th St, Bay #105.
Estimate and approval
The adjuster inspects the car here and we agree the repair. You see what is covered before work starts.
Supplements
Hidden damage found once parts come off is documented and sent back to the insurer.
Repair and pick-up
You pay your deductible, if any, and drive home.
What do I pay?
When insurance is paying, you usually pay your deductible. If the other driver was at fault, their insurer may cover it all. We go over the numbers with you before any work starts.
Call (305) 252-9021Your choice of shop
Insurers often suggest shops. You can still ask your adjuster to inspect and repair the car at our shop, and we work with them from there.
FAQ
Questions people ask the shop
Which insurance companies do you work with?
All of them. Tell your adjuster the car is at our shop and we take it from there.
Do I have to use the shop my insurer recommends?
Insurers can suggest shops. Tell your adjuster you want the car repaired at our shop and we work with them on the estimate and the repair.
What if more damage is found during the repair?
We document it and send a supplement to the insurer before doing that extra work.
Can I bring the car in before the adjuster sees it?
Yes. Many customers bring the car straight to us after the accident and the adjuster inspects it here.
Keep reading
Wrecked, scraped or dented? Call the shop.
Monday to Friday, 8 to 5, someone at the shop picks up. After hours, send photos and we call you back the next business day.